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What is Channel Shift?

Exactly what channel shift is, is constantly changing. At it’s purest; channel shift is when an organisation moves to more efficient, effective forms of communication and engagement. Whether this is a call-centre focused business embracing social media, or central Government successfully leveraging a syndicated content model. This blog is about all things channel shift. It includes daily news, regular contributions from guest editors, and an aggregation of the best channel shift content on the web.

Recent Posts

  • Draw Something

    Draw Something developed by OMGPOP and acquired by Zynga has become a phenomenon, adding 15million downloads in April 2012 in the space of 12 days to reach the 50 million users milestone.
     
    However the Draw Something team are seeking to develop the app to ensure durability. Current focus is on social with the latest update allowing players to share their scribbles on Facebook and Twitter while attaching short messages of up to 100 characters to their pictures when submitted for friends to guess.
     

  • The Virtual World

  • Google Drive

    As consumers seek to access content from a variety of different sources and devices, Google join the likes of Dropbox and Microsoft’s SkyDrive as they prepare to launch cloud-based storage for photos and other online content.
     
    Google Drive, as it will be known, is anticipated to offer 5GB of free storage with more availability for a monthly fee.
     

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