By Sarah Mansell, Customer Experience Manager, Argos Brand Development As a first timer to the Internet Retailing conference I wasn't sure what to expect but I have to say it didn't disappoint. For me, the key outtake from the day was clear:- success in retailing lies in multi-channel strength. It’s not just about online performance though, with a true cross channel approach this becomes less relevant as your channels work in harmony to build and then convert a sale. You start to measure s
Apple launched a new app, Newsstand, two weeks ago which has seen digital subscription and single-copy sales spike for publishers.
Magazine publisher Conde Nast in particular has experienced a 268% jump in digital subscriptions sales per week on average. Single copy sales across its titles have also risen 142% compared to the previous eight weeks.
The Amazon-owned Soap.com, a US based online household, health, and beauty store, has now started to deliver grocery goods.
Previously groceries have only been offered via Amazon Fresh, which delivers a full range of groceries via an elaborate system of delivery trucks. Soap.com will now offer approximately 10,000 non-perishable items such as cereal and coffee. Orders are shipped via UPS in one to two days and only to destinations in the US.
The luxury retailer, House of Fraser, has opened a store in Aberdeen with no products on sale. Instead, the small store offers shoppers a free cup of coffee and lots of computer screens to allow them to order products which can be delivered to their home the next day. Or shoppers can get them delivered to the ‘internet cafe’ and they can collect the next day.
What channel shift does, if done well, is make communication methods more efficient, by reducing the spend on the input, and increasing the value of the output. Therefore Channel shift is the perfect answer to lowering costs for our schools. The areas it can particularly help in are:
New research from Experian/Simmons finds that 91% of US adults are accessing social media each month. The research also reveals that the percentage for younger adults is even higher.
House of Fraser, the British department store group, has started to use an e-commerce platform which will enable the retailer to sell on eBay. House of Fraser hopes this will improve its brand presence and rapidly scale its online business.
British supermarket chain, Waitrose, will open its first London-based distribution centre (DC) for its online business, creating more than 200 jobs in the process.
The distribution centre in Acton, west London, was previously used by its sister company John Lewis but after a refurbishment it is now ready to take online orders made by the supermarket’s customers.
The Scottish Government is planning the creation of a Public Service Network (PSN) as one of the key features of Scotland’s strategy for ICT public sector infrastructure.
The plan is included in the Scottish Government Response to the McClelland Review, which was commissioned by the Department for Finance, Employment and Sustainable Growth and published in July.